Microsoft Word Not Working Properly After Mac Update

04.04.2020by
Microsoft Word Not Working Properly After Mac Update Rating: 3,9/5 5342 reviews

Where more and more people are switching to work from home, apps like Microsoft Word, Excel, Sheets are very useful to take control of office tasks. However, with one recent update of Microsoft office, many users are reporting that their Microsoft Word app stopped working error. This error is usually caused when you have residual files that might cause your Microsoft word application to crash on your Windows 10 PC. If you’re facing Microsoft Word stopped working error, then you’re not alone. Many users have reported this issue. Thankfully this issue can be fixed easily by troubleshooting.

I case your Microsoft Word is not working correctly, then there are certain troubleshooting steps that you can take to fix the issue. We will help you to fix the issue so you can continue with your work process and become productive once again.

2How to Fix Microsoft Word has Stopped Working Error

What Is Microsoft Word has Stopped Working Error

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When the Microsoft Work encounter some missing files, then this issue occurs. This might be caused by some virus or malicious add ons. Also, this can be caused by some faulty app update or incomplete installation. No matter what the case is, fixing Microsoft’s word has stopped working error is not a big task. Down below are some methods which you can follow to troubleshoot and fix this error completely.

How to Fix Microsoft Word has Stopped Working Error

We all use Microsoft’s office in our day to day tasks but sometimes it just stops working or just shows error. The most common error that it shows is “Microsoft Word has stopped working”. A lot of users have this question in mind on how to fix this error. There are multiple fixes for this issue, and most of these fixes are very simple and require very less time.

Repairing Microsoft Office

The first step is, go to Start > Control Panel > Programs and Features > Look for Microsoft office in the list > Select Microsoft Office and then click on Change.

Once you click on change, a new installation window will open. You can now select to repair Microsoft office.

Modify your registry to fix Microsoft Word Stopped Working Issue

In some cases, users have reported Office stopped working due to problems with the registry. Deleting the existing Word key will force Office to create a new one and fix the issue.

To open registry press Windows + R key and type regedit then click OK.

Once the Registry Editor opens, navigate to HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0Word on the left and expand it.

Note: This key differs with each version of MS Office.

Inside the expanded key locate the Data subkey. Right click on it and then select Delete.

Once you have deleted it, just close the registry editor and restart Microsoft Word.

Reinstall Microsoft Word

Sometimes there are issues in the installation of the program which results in such errors, there might be some missing files, incomplete installation is another cause of this type of error. This will result in Microsoft word not working or crashed error. So follow these steps to fix the same.

Incomplete installation also may cause such errors to arise. In this case, a complete reinstall generally fixes the issue.

First, completely uninstall the program from the control panel. Then reinstall the program.

Update Windows and Microsoft Word

Check for any possible update for Windows as well as Microsoft Office. Microsoft regularly releases updates for both as sometimes there are issues with the builds which are later fixed by the updates. These updates usually take care for Word crashing and stopped working problems.

To check for updates, search for “Windows Update”. Once the update window opens up, check for updates and then update if any update is available. Windows will automatically download and update.

  • To update Microsoft Office, open any Office application and click on File on top left corner.
  • Navigate to Account then Product Information and then select Update Options.
  • There you will be able to see Update Options.

In some versions the navigation might be different. For example – File > Help > Check for Updates/Install Updates.

  • Choose Enable Updates. This option might not be available if automatic update is enabled.
  • Then click on Update Options, and then select Update Now. Wait for updates to download and finish.

Driver Update

Check for driver versions and match it with your manufacturer’s latest driver versions. If you do not have the latest drivers then you can install the drivers by using any Automatic driver update tool available online. Choosing such tools let you update the drivers without any hassle or if you do not have any idea of doing manual updates. Installing the wrong drivers might result in system malfunction.

Removing unwanted or recently installed software

Sometimes we install softwares that knowingly or unknowingly interferes with Microsoft Office. Check for the recently installed list of softwares from Program and Features list and uninstall it.

Also, keep a check of any unwanted software that might have installed; check for the softwares that you did not install. If you find such software, remove it.

Replacing Normal.dot Global file

Normal.dot global is a template that Microsoft Word creates and uses. It is basically a new copy of any new document that you create.

To replace it follow the below steps-

Press Windows + X and select Command Prompt. (You can also open the command prompt by searching for it by pressing Windows + R).

Microsoft Word Not Working Properly After Mac Update Free

After you open the Command Prompt, type ren%userprofile%AppDataRoamingMicrosoftTemplatesOldNormal.dotm and then press Enter.

Command Prompt will execute it, wait for it to finish, then run Microsoft office Word.

Disabling Add ons

Add ons are special packages for Microsoft Word which are designed to add more functionally to the software. However, in some cases, these new add one try to hinder the normal working of Microsoft, resulting in Microsoft word working or crashing immediately problem. In case you are also experiencing the safe after installing a new third party adds on, then you should remove it completely.

Uninstall recent third-party apps

There are many third-party apps that might be managing the doc files with Microsoft word usually deals with. In case you have installed some other third party document writer or reader, it might create residue files or temporary files, which might lead the Microsoft Word to crash immediately and not working error. If this happend, make sure to delete any such new apps or software.

My Microsoft Word Not Working

Check with Antivirus or Antimalware

In some cases, virus and malware can infect installed software and services. In some cases, they even delete the system 32 folder, which is essential for windows. If your PC is also infected with viruses, then make sure to download a good antivirus program and scan your PC for viruses and malware. You might be surprised by how many viruses you will find!

After a complete scan, make sure to re-install the Microsoft word package, just to be safe!

Download microsoft word to my mac

Make sure to delete any corrupted files

If your Microsoft word is stopped working after opening some file, then the issue lies with the file itself. Either it has a malicious code, or its formating is unrecognizable by the software, which is leading it to crash again n again. So the best way to deal with it to use any online word to pdf converter to check and edit the contents of the file.

Conclusion

All the above steps should fix the Microsoft Word has stopped working error. Be careful when performing these steps, you have to follow every step precisely as it is mentioned. You can follow us these methods to fix the issue, In case these not work, try to contact Microsoft custom support executive and heck your activation key.

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