Microsoft Word Mac Error Exc_bad_access

06.04.2020by
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If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library.

  1. It worked correctly on the first pass of the outer loop. However, data becomes corrupted such that, on the second pass through the outer loop, the EXCBADACCESS crash occurred. The 'fix' was to explicitly declare as Variant: Dim currName As Variant For Each currName In nameList. Perhaps this will help others running into similar issues.
  2. Jan 21, 2015  Thank you We will now repair outlook which is the normal cause for this. To do this, Quit all open Office programs (Outlook, Word, Excel, etc) Open up the Microsoft Database Utility located under ApplicationsMicrosoft Office 2011Office in Finder Highlight the Main Identity and click Rebuild. When prompted to quit all Office applications, click Quit All Let this complete and when it has.
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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:

  • The program closes unexpectedly.

  • Error message:

Note

This error message may also occur during usage of application such as saving a document.

Resolution

To resolve this problem, follow steps below.

Microsoft Word for Mac 2008 or Later

Step 1: Quit all applications

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

Step 2: Remove Preferences

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Locate the file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  18. Open the Application Support folder.

  19. Open the Microsoft folder.

  20. Open the Office folder.

  21. Open the User Templates folder.

  22. Locate the file that is named Normal, and move the file to the desktop.

  23. Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.

If the issue continues to occur, go to the next step.

Step 3: Peform clean boot

For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the issue continues to occur in Safe mode, go to the next step. Can you install microsoft excel on a mac free.

Step 4: Remove and then reinstall Office

For information how to remove and then reinstall Office, see the following article:

If after removing and then reinstalling Office, the problem continues to occur, go to the next step.

Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft Word 2004 for Mac

  1. Quit all Microsoft Office for Mac programs.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Qit all Microsoft Office for Mac programs.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open the Preferences folder.

  12. Open the Microsoft folder.

  13. Look for a file that is named com.microsoft.Word.prefs.plist.

  14. Move the file to the desktop.

  15. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  16. On the Go menu, click Home.

  17. Open the Documents folder.

  18. Open the Microsoft User Data folder.

  19. Locate the file that is named Normal, and move the file to the desktop.

  20. Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

MS Outlook - latest build 15.23 is crashing with the following error:


Error Signature:

Exception: EXC_BAD_ACCESS

Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000)

Date/Time: 2016-06-14 11:14:34 +0000

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Application TimeStamp: 0x5752c12a

Application Version: 15.23.0.160604

Crashed Module Name: Microsoft Outlook

Crashed Module Version: 15.23.0.160604

Crashed Module Offset: 0x006e509b

Blame Module Name: Microsoft Outlook

Blame Module Version: 15.23.0.160604

Blame Module TimeStamp: 0x5752c12a

Blame Module Offset: 0x00000000006e509b

Microsoft Word Mac Free

StackHash: ffffbbf4

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 3

Operating System Information


Microsoft Word Mac Error Exc_bad_access

Operating System: Mac OS X 10.11.5 (Build 15F34)

CPU: Intel x86, Logical CPU Count: 8, Frequency: 2400 MHz

Physical Memory: 16384 MB

Device: x86_64

Microsoft Word Mac Error Exc_bad_access Windows 10

Screen: 1440.000000 x 900.000000, bitsPerPixel = 24, frame = 0.000000, 0.000000, 1440.000000, 900.000000


Microsoft Application Information:

Error Reporting UUID: 12A89389-3B85-4E38-A2CB-87CB107904FE

ULS UUID: 120C2135-9A91-4701-B732-0C09EFFAEB91

Microsoft Word Mac Error Exc_bad_access Download

Rules Engine Session ID:

Time from launch: 0 hours, 0 minutes, 33 seconds

Total errors on this client: 21

Crashed App Virtual Memory Size: 1441.597

Crashed App Resident Memory Size: 159.2695


On different launch attempts I have noticed that the crashed thread will change. This is thread 3, other times it has been thread 5 or thread 8.


How can this be resolved?
Thanks





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