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• Microsoft Word Keeps Crashing Mac 2017 Full
• My Microsoft Word Keeps Crashing
• Why Does Microsoft Word Keep Crashing
• Microsoft Word Keeps Crashing Mac 2017 Free

Microsoft Word 2019 for mac keeps crashing I just bought my Office Home & Student (2019 version) and installed them into my MaBook Pro (13-inch, 2017) but Microsoft Word keeps crashing and shows this text (See below, do note that this is not the full text cause it's too long to be copied here). Mar 29, 2018  Microsoft(R) Word for Mac does not have a 'check for updates' option. Microsoft was so nice to omit that from their Mac products. And they found a way to circumvent Apple's crash reporting features. So Apple has no clue how often all Office products are crashing on the Mac. The best solution: get rid of your Mac and buy a PC. Last updated: October 6, 2017. After installing the August 8, 2017, update for Word 2016 (KB3213656) or the September 5, 2017, update for Word 2016 (KB4011039), you may encounter the following issues: If you merge vertical cells in a table, the cell content disappears, and you can’t select the merged cell. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library. Ever since I received Microsoft 2016 Visio from my college I. (for Mac) keeps crashing when I. Multiple users are reporting that Outlook 2016 keeps crashing.

Summary

Does your Word document keep freezing and crashing all the time? If you have this kind of trouble, this article will guide you to fix the frozen Word docunment with effective solutions. Follow the solutions below and fix the frozen Microsoft Word document.

Nov 30, 2013  Does Microsoft Word, Excel, Powerpoint, or One Note (2010 or 2013) crash (or close) when you try to open the program? I was having the same problem and then I. Re: Teams Keeps Closing / Crashing on Mac I too an admin as is my team and we're all having various issues since the last update - we're pretty stable at the moment, however About ms teams does not work period on the mac.

Microsoft Word Keeps Freezing, Not Responding

'I am using Windows 10 with the latest updates installed for both OS and office suite. My Microsoft 2016 works well all the time. However, when I used Word 2016, it kept freezing and crashing!

Microsoft Word Keeps Crashing Mac 2017 Full

I opened my coursework in Word 2016. After 10 minutes' working, the Word file froze, saying 'not responding'. Is there anybody that can help me get out of this situation?'

Before you start dealing with the Word document freezing problem, you'd better learn what has lead to the freezing problem. Here are possible causes:

• Damage to MS Office settings or installation - the main cause of Word application crash/freezing while opening DOC file in Word
• Presence of third-party add-ins in Word program - a common cause that may results in freezing of Word on startup
• Software conflicts in the Windows while editing any document in Word tool can affect the application and makes it unresponsive or freeze
• Malware intrusion incorrect installation of Word program, the presence of bad sectors in the location where Word program and documents are saved, abnormal termination of Word, etc can all bring on freezing of MS Word documents

Knowing the exact causes of why the Word document keeps freezing will effectively help to find the right solution and make Word work again. Check the provided methods below to bring your Microsoft Word back to life immediately:

Part 1. Fix the Frozen Microsoft Word Document (5 Fixes)

This part includes 5 verified solutions that are able to assist you in fixing frozen Word:

Method 1. Disable COM Add-ins in Microsoft Office

Step 1. Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins.

Step 2. Click 'File' > 'Options' > 'Add-Ins'.

Step 3. Click 'Manage' and select COM Add-ins, click 'Go' to uncheck the problematic ones and click 'OK' to confirm.

After this, restart Word to check if the issue has been resolved.

Method 2. Repair Office Installation

To repair the frozen Word, you have two options to repair the Office installation: 1. Manually repair Office; 2. Use a third-party Office repair tool.

Select either option to repair your MS Office and make the Word application to work again.

Option 1. Manually Repair Office Installation with Programs and Features

Step 1. Open Control Panel, click 'Programs and Features', locate and select your Microsoft Office.

Step 2. Click 'Change' in the top menu.

Step 3. Click 'Repair' and then 'Continue' on the pop-up window.

For Newer versions of Microsoft Office users, choose 'Online Repair'or 'Quick Repair' and click 'Repair'.

Step 4. Wait for the repair process to finish and restart your computer.

After this, restart Word application to see if you can create or edit a document file.

Option 2. Use A Thrid-Party Word Repair Tool

To instead of the manual method, you can also search the Word repair or Office repair tool online.

You'll find multiple types of repairing tools available to provide Office repairing service, making Word application work again.

Method 3. Repair or Replace the Corrupted Normal.dot Global Template File

# 1. Repair Corrupted Template

Close Word -> Go to Start -> Run -> Type %appdata%microsofttemplates -> Enter -> browse for Normal.dotm file and rename it as oldNormal.dotm and reload Word.

# 2. Replace Normal.dot Global Template File

Step 1. Press Windows + X and select 'Command Prompt (Admin)'.

Sign in if the program requires administrator permission.

Step 2. Enter the command below and hit Enter:

Step 3. Wait for the command to finish and exit Command Prompt.

Method 4. Run Office Word in Safe Mode

Step 1. Press Windows + R keys, and type: word /safe. Hit Enter to launch Microsoft Office into Safe Mode.

Step 2. Check if you can open the Word application or create a new file in Word.

If yes, the problem got resolved. If not, continue with the following steps.

Step 3. Open Word, go to 'File' and select 'Options'.

Step 4. Click 'Advanced', scroll down to Show Document Content, and select 'Show picture placeholders'. Click 'OK' to save the changes.

After this, restart MS Office. Check if you can run Word and edit files again.

Method 5. Uninstall and Reinstall MS Office

Note: Make sure that your activation key can be used twice before taking the below steps. Find your serial key and save it in a text document.

Step 1. Open Control Panel, click 'Program and Features', then locate and select Microsoft Office.

Step 2. Click 'Uninstall' in the top menu.

Step 3. Re-install Microsoft Office on your PC and activate it with your serial key.

If your old key fails to activate the newly installed MS Office, please contact the Microsoft support team for help.

Part 2. Recover Lost or Saved Word Document

If your freezing Word document gets lost after you have tried the 5 solutions above, you can try data recovery software or use its AutoRecover feature in Microsoft Office to restore your lost files with simple clicks.

# 1. Restore Lost Word with File Recovery Software

Applies to: Recover disappeared or lost files (saved on local PC) due to frozen Word application or other errors.

First, Download and install reliable file recovery software, such as EaseUS Data Recovery Wizard, on your PC.

Next, go through the next 3-step tutorial to bring lost Word documents back:

Step 1. Choose the Word file location.

Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.

Step 2. Scan all lost data.

The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.

Step 3. Select Word files and recover.

You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.

# 2. Recover Unsaved Word File

Microsoft Office contains an AutoRecover feature which will automatically save the temporary file of an editing document to a local folder on your computer.

Only if you have enabled the Auto-Save option, you can effectively retrieve the Word file which got closed without saving:

For Windows users, refer to this link and recover unsaved Word documents.

If you use a Mac computer, please follow this link and recover lost Word documents on Mac.

Bonus Tips to Backup and Protect Word File

If you are looking for a direct solution to fix the Word freezing issue, you can stop here. You've finished all the tasks.

If you prefer a comprehensive plan to protect important and valuable Word documents, it's smart of you to follow below tips and create a full backup plan for MS Office Word:

# 1. Set Automatic Backup Plan for Saved Word and Other Files

Applies to: Back up saved Word file on your local drive.

Reliable file backup software like EaseUS Todo Backup can help you effectively back up important Word files on a local drive with ease.

By setting an automatic backup plan to an external USB or a local drive, all your saved Word, Excel, PowerPoint, images, videos, emails, etc., will be fully protected.

# 2. Enable Auto-Save Feature to Protect Editing Word Documents

Applies to: Autosave the editing Word document.

Step 1. Open MS Word application and create a new file, click 'File' > 'Option'.

Step 2. Click 'Save' and check the below two boxes:

• 'Save AutoRecover information every * munites' (set a time for autosave - every 2 or 5 minutes will be good)
• 'Keep the last autosaved version if I close without saving'

Step 3. Click 'OK'to confirm.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Note

If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.

Summary

This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word. Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.

Resolution

Verify or install the latest updates

You might have to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Microsoft Office updates, see Update Office and your computer with Microsoft Update.

For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to method 2.

It's a good idea to make sure that your computer has the latest updates installed for Windows. Updates often fix software problems. Before you use any of the following methods, try first to install updates. After you install the updates, restart your computer, and then start Word.

Troubleshoot problems that occur when you start Word

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Method 1: Insert your document into another file

The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.

To access a document but leave its final paragraph mark behind, follow these steps:

1. On the File menu, click New and then click Blank Document.
2. On the Insert tab, click Object in the Text group, and then click Text from File.
3. Select the file that you want to open and insert, and then click Insert.

Method 2: Start Word by using the /a switch

The /a switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:

1. Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
2. In the **Run **dialog box, type winword /a, and then press Enter.

For more information about the /a switch, go to the following article in the Microsoft Knowledge Base:

826857 Description of the '/a' startup switch in Word

If the problem does not occur when you start Word by using the /a switch, try the next method to determine the source of the problem.

Method 3: Delete the Word Data registry subkey

Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry key by using the default settings.

Note When you delete the Word Data registry subkey, Word resets several options to their default settings. For example, Word resets the 'most recently used file' list on the File menu. Also, Word resets many settings that you customize in the Options dialog box.

Important

My Microsoft Word Keeps Crashing

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To delete the Word Data registry subkey, follow these steps:

1. Exit all Office programs.

2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. Locate the following registry subkey, as appropriate for the version of Word that you are using:

   Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData

   Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData

   Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData

   Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData

   Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData

4. Click Data, and then click Export on the File menu.

5. Name the file Wddata.reg, and then save the file to the desktop.

6. On the Edit menu, click Delete, and then click Yes.

7. Exit Registry Editor.

8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Data registry subkey, and then try the next method.

Restore the original Word Data registry key

To restore the original Word Data registry subkey, follow these steps:

1. Exit all Office programs.
2. Double-click the Wddata.reg icon on the desktop.
3. Click Yes, and then click OK.
   If restoring the Word Data registry subkey doesn't work, go to the next procedure.

Method 4: Delete the Word Options registry key

The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.

To delete the Word Options registry key, follow these steps:

1. Exit all Office programs.

2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. Locate the following registry subkey, as appropriate for the version of Word that you are running:

   Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions

   Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions

   Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions

   Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions

   Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions

4. Click Options, and then click Export on the File menu.

5. Name the file Wddata.reg, and then save the file to the desktop.

6. On the Edit menu, click Delete, and then click Yes.

7. Exit Registry Editor.

8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Options registry key, and then try the next method.

To restore the original Word Options registry key

To restore the original Word Options registry key, follow these steps:

1. Exit all Office programs.
2. Double-click the Wdoptn.reg icon on the desktop.
3. Click Yes, and then click OK.

Method 5: Replace the Normal.dot or Normal.dotm global template file

You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.

Important

This method includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their defaults, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.

Additional note In certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.

To rename the global template file, follow these steps:

1. Exit all Office programs.

2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

   Word 2016, Word 2013, Word 2010, or Word 2007

   Word 2003

4. At the command prompt, type exit, and then press Enter.

5. Start Word.

If Word starts correctly, you have resolved the problem. In this case, the problem is a damaged global template file. Now, you may have to change several settings to restore your favorite options.

Note

The old global template file may contain customizations that can't be easily re-created. These customizations may include styles, macros, and AutoText entries. In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer. For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then click Search to view the topic.

If the problem is not resolved, restore the original global template file, and then go to the next section.

Restore the original global template file

To restore the original global template file, follow these steps:

1. Exit all Office programs.

2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

   Word 2016, Word 2013, Word 2010 and Word 2007

   Word 2003

4. Type exit, and then press Enter.

5. Start Word.

Method 6: Disable the Startup folder add-ins

When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.

To do this, follow these steps:

1. Exit all Office programs.

2. Start Windows Explorer. Type windows ex in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter: Word 2016

   64-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup

   32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup

   64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup

   32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup

   Word 2013

   64-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup

   32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup

   64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup

   32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup

   Word 2010

   %programfiles%Microsoft OfficeOffice14Startup

   Word 2007

   %programfiles%Microsoft OfficeOffice12Startup

   Word 2003

   %programfiles%MicrosoftOfficeOffice11Startup

4. Right-click one of the files that is contained in the folder, and then click Rename.

5. After the file name, type .old, and then press Enter.

   Important

   Make a note of the original file name so that you can restore the file, if it is necessary.

6. Start Word.

7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

   If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then click OK. For Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista

   %userprofile%AppDataRoamingMicrosoftWordStartup

   For Windows XP

   %userprofile%Application DataMicrosoftWordStartup

9. Repeat steps 3 through 6 for each file in this Startup folder.

If the problem is not resolved after you disable the Startup folder add-ins, go to the next method.

Method 7: Delete the COM add-ins registry keys

Why Does Microsoft Word Keep Crashing

You can install COM add-ins in any location. Programs that interact with Word install COM add-ins. To determine whether a COM add-in is causing the problem, temporarily disable the COM add-ins by deleting the registry keys for the COM add-ins.

To delete the COM add-ins registry keys, follow these steps:

1. Exit all Office programs.
2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
3. Locate the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
4. Click Addins, and then click Export on the File menu.
5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
6. On the Edit menu, click Delete, and then click Yes.
7. Locate the following registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
8. Click Addins, and then on the File menu, click Export.
9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
10. On the Edit menu, click Delete, and then click Yes.
11. Exit Registry Editor.
12. Start Word.
    If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.

Determine which COM add-in program is causing the problem

To determine which COM add-in program is causing the problem, follow these steps:

1. Exit all Office programs.

2. Double-click the Wdaddin.reg icon on your desktop.

3. Click Yes, and then click OK.

4. Use one of the following procedures, as appropriate for the version of Word that you are running:

   Word 2016, Word 2013, or Word 2010

   1. On the File menu, click Options.
   2. Click Add-Ins.
   3. In the Manage list, click COM Add-Ins, and then click Go.

   Note If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.
   4. Click OK to close the COM Add-Ins dialog box.
   5. On the File menu, click Exit.

   Word 2007

   1. Click the Microsoft Office Button, and then click Word options.

   2. Click Add-ins.

   3. In the Manage list, click COM Add-ins, and then click Go.

      If an add-in is listed in the COM Add-Ins dialog box, click to clear the add-in check box. If more than one add-in is listed, click to clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.

   4. Click OK to close the COM Add-Ins dialog box.

   5. Click the Microsoft Office Button, and then click Exit Word.

   6. On the File menu, click Exit.

5. Start Word.
   If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.

If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that's listed until you determine which add-in is causing the problem.

To restore the COM add-ins, repeat step 4, but select the check box for each COM add-in that you want to restore.

Method 8: Change the default printer

To change the default printer, follow these steps:

1. Exit all Office programs.
2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
3. Right-click Microsoft XPS Document Writer, and then click Set as default printer.
4. Start Word.
   If the problem is resolved after you start Word, you have determined that the printer is causing the problem. If this is the case, contact the vendor to see whether there is an update for the printer driver.

Microsoft Support options

If you can't resolve this problem, you can use Microsoft Support to search the Microsoft Knowledge Base and other technical resources for answers. You can also customize the site to control your search. To start your search, go to the Microsoft Support website.

Additional resources

Microsoft Word Keeps Crashing Mac 2017 Free

If you experience specific issues when you use Word, go to the following websites to search for specific information about your program version: